Privacy Policy & Terms of Service

Effective Date: 4/1/2026

1. Introduction

Welcome to Frame & Style (β€œCompany,” β€œwe,” β€œour,” or β€œus”). We are committed to protecting your privacy and providing transparency in how we collect and use your information.

This policy applies to your use of:
πŸ‘‰
https://www.frameandstyle.com

By using this website, submitting a form, or contacting us, you agree to this policy.

2. Information We Collect

Personal Information

When you interact with our website, we may collect:

  • Name

  • Email address

  • Phone number

  • Event details (wedding date, venue, etc.)

  • Any information submitted through forms, questionnaires, or booking inquiries

Automatically Collected Information

We may collect:

  • IP address

  • Browser/device type

  • Pages visited

  • Time on site

  • Referral sources

3. How We Use Your Information

We use your information to:

  • Respond to inquiries and provide quotes

  • Schedule consultations and bookings

  • Deliver photography and videography services

  • Send updates, reminders, or important service-related communication

  • Improve marketing, website performance, and user experience

  • Run advertising campaigns and retargeting

4. SMS & Communication Consent (TCPA Compliance)

By providing your phone number, you consent to receive:

  • Appointment confirmations

  • Booking-related communication

  • Follow-ups regarding your inquiry

Message frequency varies.

You can opt out at any time by replying:
STOP to unsubscribe
HELP for assistance

Message and data rates may apply.

We do not sell or share SMS opt-in data with third parties for marketing purposes.

5. Cookies, Tracking & Advertising

We use cookies and tracking technologies including:

  • Google Analytics

  • Meta (Facebook/Instagram) Pixel

  • Other advertising platforms

These tools help us:

  • Measure website performance

  • Understand visitor behavior

  • Deliver targeted advertisements

Your Choices

You can:

  • Disable cookies in your browser

  • Adjust ad settings via platforms like:

    • Google Ads Settings

    • Facebook Ad Preferences

6. Meta (Facebook & Instagram) Lead Ads Compliance

If you submit your information through a Meta (Facebook/Instagram) form:

  • Your information is used solely for follow-up regarding your inquiry

  • We do not sell or misuse your data

  • You may request deletion of your data at any time

7. Sharing Your Information

We do not sell your personal information.

We may share your information with:

  • Trusted service providers (CRM, email systems, booking tools)

  • Payment processors

  • Album printing or delivery partners

  • Legal authorities if required

8. Client Content & Model Release

By hiring Frame & Style or submitting photos/videos to us, you grant us the right to:

  • Use images and video for marketing, advertising, and portfolio purposes

  • Share content on our website, social media, and promotional materials

If you prefer your images remain private, you must notify us in writing prior to your event or service.

9. Data Security

We take reasonable precautions to protect your data.
However, no system is 100% secure, and we cannot guarantee absolute security.

10. Your Privacy Rights (California – CCPA)

If you are a California resident, you have the right to:

  • Request access to your personal data

  • Request deletion of your personal data

  • Know what data is collected and how it is used

To make a request, contact:
πŸ“§ [Insert Email Address]

We will respond within the legally required timeframe.

11. Data Retention

We retain your information only as long as necessary to:

  • Provide services

  • Maintain business records

  • Comply with legal obligations

12. Third-Party Links

Our website may link to third-party platforms (Instagram, galleries, etc.).
We are not responsible for their privacy practices.

13. Disclaimer

All services are provided β€œas is” without guarantees beyond those outlined in written agreements.
We are not liable for indirect or incidental damages related to website use or services.

14. Updates to This Policy

We may update this policy at any time.
Changes will be posted with an updated effective date.

15. Contact Information

Frame & Style
πŸ“§ frameandstyle@gmail.com
πŸ“ 585 Lands End Way, Unit 237, Oceanside CA 92058